Send feedback

Something broke, or you have an idea? Send it to the team from the app. Feedback goes straight to the team, and they read every one.

Open Send Feedback

Mac

Windows

Linux

iPhone

iPad

Press ⌥ ⌘ F with a keyboard, or choose Help › Send Feedback… in the menu bar.
Or open Settings, choose Help & About, then Send Feedback….

Android

Web

On every device, Settings › Help & About › Send Feedback… opens it too.

Under What is it about?, choose Something broke, Idea, Answer quality or Billing.
In Your feedback, write what happened or what you'd like.
Choose what to add:
- Include a screenshot: Adds a picture of the window you were in (of the screen you were on, in the phone apps). It's off unless you turn it on.
- Include diagnostics: Adds the app's version, your device and the last error. No conversation content. It's on unless you turn it off.
Click Send, or press ⌘ Return (Ctrl Enter on Windows and Linux).

Send works once you've written something. When your feedback is sent, Dvina says Thanks. It’s with the team.

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If something broke, say what you were doing just before. A screenshot of the window helps the team see what you saw.

If a reply from Dvina is offensive, harmful or wrong, report it to the team.

Right-click the reply, or touch and hold it on a phone or tablet.
Choose Report.
Under What’s wrong?, choose Offensive or inappropriate, Harmful or unsafe, Inaccurate or Other.
In Details, add anything else the team should know. This is optional.
Click Send, or press ⌘ Return (Ctrl Enter on Windows and Linux).

You can report a reply once Dvina has finished writing it. When the report is sent, Dvina says Thanks, we’ll review it.

Your feedback and reports go to the Dvina team. The team reads every piece of feedback and reviews every report.

To correct something Dvina learned about you, you don't need to send feedback. See Memory and Context.