Create custom Minds tailored to your departments, processes, and requirements. Define how they behave, which sources they use, and how they deliver results.
Generic AI doesn't understand your business. It doesn't know your approval processes, your terminology, your data sources, or your compliance requirements.
Dvina Minds solve this. Instead of a one-size-fits-all AI, you build specialized assistants that understand exactly how your teams work.
Each Mind is customizable: define its behavior through instructions, connect relevant data sources and applications, and create an AI expert that fits your specific needs.
What Are Minds?
Minds are customizable AI assistants you create for specific departments, workflows, or use cases. Each Mind has:
Custom Instructions
Define how the Mind should behave, what tone it should use, which processes it should follow, and what rules it must respect.
Connected Data Sources
Attach documents, databases, APIs, and applications the Mind should reference when answering questions.
Specialized Knowledge
Train Minds on your internal documentation, policies, procedures, and domain-specific information.
Workflow Integration
Connect Minds to the tools and systems relevant to their purpose, creating seamless workflows.
Creating Custom Minds
1. Define Instructions
Instructions tell the Mind how to behave and what rules to follow. These can be simple or complex:
Simple Instructions
- "Always respond in professional tone"
- "Format financial numbers with two decimal places"
- "Include data sources in every response"
Complex Instructions
- "When analyzing customer data, calculate lifetime value using formula: (average purchase value × purchase frequency × customer lifespan)"
- "Before recommending any action, check compliance database for relevant regulations"
- "Apply weighted scoring model: price (40%), quality (30%), delivery time (20%), supplier reputation (10%)"
Process-Based Instructions
- "For budget approval requests: (1) verify amount against department limits, (2) check previous spending, (3) identify approval authority, (4) generate formatted request"
- "When analyzing financial statements: always include variance analysis, trend comparison, and ratio calculations"
Compliance Instructions
- "Never share customer PII without explicit authorization"
- "Always mask credit card numbers and SSNs in responses"
- "Flag any transactions over $10,000 for additional review"
Connecting Data Sources
Minds become powerful when connected to your specific data.
Documents
Upload company policies, procedures, product manuals, training materials, compliance guides, and internal documentation.
Databases
Connect to PostgreSQL, MySQL, Oracle, SQL Server, MongoDB, Snowflake, BigQuery, or other databases containing relevant data.
Applications
Link to Salesforce, HubSpot, ERP systems, project management tools, or any of 120+ supported applications.
APIs
Connect to internal APIs, legacy systems, or custom applications for specialized data access.
Multiple Sources
Combine sources for comprehensive knowledge. A Finance Mind might access:
- Company financial policies (documents)
- ERP database (real-time data)
- QuickBooks (accounting system)
- Excel templates (calculation models)
Example Minds
Finance Compliance Mind
Instructions:
- "Always check IFRS 15 revenue recognition rules before answering revenue questions"
- "Calculate financial ratios using standardized formulas: current ratio, quick ratio, debt-to-equity"
- "Flag any entries that might require auditor review"
- "Responses must include source data and calculation methodology"
Connected Sources:
- Company accounting policies (PDF documents)
- SAP ERP database (financial data)
- Audit checklist templates
- Regulatory compliance database
Operations Inventory Mind
Instructions:
- "Calculate reorder points using formula: (daily usage rate × lead time) + safety stock"
- "Always check current inventory levels across all warehouses before recommendations"
- "Flag items with turnover ratio below 4 as slow-moving"
- "Include cost implications in every recommendation"
Connected Sources:
- Warehouse management system database
- Supplier performance data
- Historical sales data
- Inventory policy documents
Legal Contract Review Mind
Instructions:
- "Review all contracts against company standard terms checklist"
- "Identify deviations from standard liability caps ($1M for services, $5M for products)"
- "Flag any indemnification clauses broader than standard language"
- "Always reference relevant sections from master contract template"
Connected Sources:
- Master contract templates
- Legal policy handbook
- Previous contract database
- Regulatory compliance requirements
Sales Enablement Mind
Instructions:
- "When asked about pricing, always check current discount approval matrix"
- "Include competitive positioning from battle cards in product recommendations"
- "Format proposals using standard template structure"
- "Verify customer industry vertical before suggesting solutions"
Connected Sources:
- Product catalog and pricing database
- CRM (Salesforce) for customer history
- Competitive battle cards
- Proposal templates and case studies
IT Support Mind
Instructions:
- "Follow troubleshooting decision tree for all support requests"
- "Check knowledge base for known issues before suggesting solutions"
- "Create ticket in ServiceNow for issues requiring escalation"
- "Include step-by-step resolution instructions in every response"
Connected Sources:
- IT knowledge base articles
- ServiceNow incident database
- System monitoring tools
- Infrastructure documentation
Advanced Mind Capabilities
Multi-Step Workflows
Minds can execute complex processes:
"When processing budget requests: verify requester authority → check available budget → calculate year-to-date spending → compare to forecast → generate recommendation with supporting data"
"For vendor evaluation: collect RFP responses → score against criteria matrix → check vendor financial health in D&B → compare pricing to benchmark data → produce ranked recommendation"
Conditional Logic
Instructions can include conditional rules:
- "If transaction amount > $50,000, require CFO approval AND board notification"
- "When customer complaint severity = high, immediately create priority ticket AND notify account manager"
- "If inventory level < reorder point, calculate optimal order quantity AND check supplier lead times"
Data Transformations
Minds can process and transform data:
- "Convert all currency amounts to USD using current exchange rates"
- "Normalize supplier scores to 0-100 scale using min-max normalization"
- "Calculate year-over-year growth percentages and format as +/-X%"
Source Prioritization
Define which sources take precedence:
- "For policy questions, always prioritize official handbook over team documentation"
- "When financial data conflicts, ERP is authoritative source over spreadsheets"
- "Use real-time inventory data over yesterday's snapshot"
Team Collaboration
Shared Minds
Create Minds accessible to entire departments or teams, ensuring consistent processes and answers across the organization.
Personal Minds
Individuals can create Minds for their specific workflows while maintaining organizational standards.
The Bottom Line
Your business doesn't run on generic processes. Your teams have specific workflows, terminology, compliance requirements, and data sources.
Dvina Minds let you create AI assistants that understand these specifics. Define their behavior through instructions, connect them to your data, and build intelligence that actually fits how you work.
Your processes. Your data. Your specialized AI.